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Discussion Starter #1
OK, my turn for a mini rant. I had my Mustang into the dealer the first week of June for the front end popping problem, really the only problem I've experienced. After they had it for 2 days, they said that they ordered the kit and would call me when it came in. They also said that since I had the older Shaker 500, would I like it replaced? Well, I had had minimal problems with it, usually nothing cleaning the CD wouldn't take care of, but I said sure, so they ordered that too.

Monday I got the call that everything was in, bring the car on up, and they would even supply me with a loaner through their rental agency. OK, it took awhile to get in, but really didn't cause any problems. I took it up, got a really smelly Dodge Durango, and waited for the call that my beloved pony was all better and ready to come home.

Yesterday I called them as I was leaving work, and they said yes, it was ready, pick it up (not sure why they never called). They also asked me to drop off the Durango on the other side of the dealership, and they would drive me over. Again, no problem, this all went well, although we are now getting close to when the dealer closes the service departments.

OK, so they finally bring the car up to me. I get in, spot the new radio, tune it a favorite station, prepare to drive off, and notice that the A/C is turned off. Then I notice I can't turn it on! Nope, nada, zip, bupkiss. Now it was 98 degrees in Dallas yesterday, nobody noticed that the A/C didn't work?:yakyak: I got the service writer back, pointed this out to him, and he got the service manager. He seemed genuinly surprised. I asked if they performed PMI on the installation (I'm not sure if this even effects the A/C). The service manager said perform what? I said it's on the TSB, and he replied that "Well, you know more then we do". I said I read the TSB...don't you?

Anyway, I now have a hot day, and no A/C. They can't do anything that day, because the installer is gone. They call the rental desk and are told that they no longer have rentals, they even turned around the Durango. The service writer goes to the new car department to see if he can borrow something. They said "No, he didn't buy the Mustang here". Now that's what realley teed me off! I didn't buy it there because they didn't have any, but I have bought cars from them in the past, and all my service is done there! They probably make more money off of me then the dealer I DID buy it from!

Anyway, we got a call from rental desk, somoen had just brought a Taurus in, and I could have that. I really do have to say that the people at Enterprise were very good to work with.

So, end of rant, and back to the question. Can replacing the Shaker 500 actually effect the A/C control, or did the installer just disconnect something he shouldn't have? Hopefully they will have everything fixed this afternoon.

Other then this, I love my Mustang, as I have all the ones that came before, and all other Ford products I've owned. My Dad worked for Ford for 25 years, and brought home our first Mustang in April, of '64. Ford has great products, Service just needs to keep up with them! :drink:
 

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WOW! My eyes got tired reading that one! :eek: Anyway, I bet ya the tech forgot to hook up one or both of the a/c plugs. I made the same mistake when I had to take apart the console to install my XM Sat and Bluetooth handsfree units. I put it all back together and everything worked. I didn't even scratch anything! :bouncer BUT, when I went for a drive, the A/C didn't work! :mad: Oh well, back to the garage. I looked behind the console and lo and behold, I had forgotten to connect both the fan and a/c control plugs! :doh: Have a look behind the console and see if you see some dangling plugs. :yup:
 

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I'd bet 2k5gtc hit the nail on the head. It's so easy to do that. THey should be able to clear it up quickly, but the comments about the TSBs would really worry me. You might want to consider a different dealer for service. It always scares me a little when I know more than the "experts," but I tend to thoroughly research stuff, so it's not uncommon.

hey 2k5gtc - I did an xm hook up on my wife's '97 explorer, using a pioneer xm ready head unit. How'd you run the XM on the Shaker? Radio signal input, or did you use the aux input? Details?
 

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Discussion Starter #4
I know, I got long winded! I'm hoping that's the only problem, they should get it reparied pretty quick then. Thanks!
 

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Discussion Starter #5
Just an update on this problem:

Picked the car up the next day, and the AC was fixed. You were right, they had inadvertantly disconnected it, and failed to reconnect. I'm still surprised no one noticed.

2 nights later, I realized that the backlighting on the radio didn't work, just like the TSB said they may not. I contacted the dealer, and once again got to take the car up for a day.

They called and said the tech can't figure it out, nad he is contacting Dearborn. I may hear from them later, and went to pick up the car. Since then I also discovered the speed sensitive volume doesn't work. Is this tied into the same thing?

As far as taking the car to a different dealer, it seems all the Ford dealers around here contract this work out to Omicron Electronics, so it wouldn't matter which one worked on it.

But as a plus, the service manager has now been calling me daily with updates, is trying to arrange it that they can come and fix the car in the parking lot of my office, once they have a fix!

The adventure continues........
 

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SECTION 418-01: Module Configuration
2005 Mustang Workshop Manual
GENERAL PROCEDURES
Procedure revision date: 07/29/2004


Programmable Module Installation


Special Tool(s) Worldwide Diagnostic System (WDS)


Vehicle Communication Module (VCM) with appropriate adapters, or equivalent diagnostic tool



Using the Vehicle Communication Module (VCM) When the Original Body Chassis Electrical Module is Not Available

  1. Install the new module.
  1. Using the VCM and the latest version of the service function card, SELECT: Programmable Module Installation.
  1. Select the module being installed.
  1. Follow the on-screen instructions.
  1. SELECT: Retrieve Module Configuration — Old ECU and press trigger.
  1. Follow the on-screen instructions.
  1. The VCM attempts to retrieve the module data.
    • If the module data is available, go to Step A.
    • If the VCM displays: Call As-Built Data Center, go to Step B.
Step A

  1. SELECT: Restore Configuration — New ECU. Press trigger.
  1. The VCM completes loading the retrieved data and displays Module Download Successful.
  1. Test the module for correct operation.
Step B

  1. Press the trigger.
  1. If the VCM asks for vehicle data, enter the vehicle data, then press store.
  1. The VCM asks for module data line 1. Enter the data and press store.
  1. The VCM then asks if there is an additional line of data available for that address. Select YES or NO depending on the information in the As Built Data Sheet.
  1. Repeat Steps 3 and 4 until the answer is NO for Step 4.
  1. The VCM should show a screen stating that the module data was stored. Press the trigger.
  1. Follow the on-screen instructions.
  1. SELECT: Restore Configuration — New ECU. Press the trigger.
  1. The VCM completes loading the retrieved data and displays Module Download Successful.
  1. Test the module for correct operation.
Using the Vehicle Communication Module (VCM) When the Original Body Chassis Electrical Module is Available

  1. With the original module still installed, using the VCM and the latest version of the service function card, SELECT: Programmable Module Installation.
  1. Select the module being installed and press the trigger.
  1. Follow the on-screen instructions.
  1. SELECT: Retrieve Module Configuration — Old ECU. Press the trigger.
  1. Follow the on-screen instructions.
  1. INSTALL new module, SELECT: Restore Configuration — New ECU. Press the trigger.
  1. The VCM completes loading the retrieved data and displays Module Download Successful.
  1. Test the module for correct operation.
Using the Worldwide Diagnostic System (WDS) When the Original Body Chassis Electrical Module is Not Available

  1. Install the new module.
  1. Connect the WDS and ID the vehicle as normal.
  1. From the Toolbox icon, select and highlight Module Programming. Then highlight the module that was installed and press the check mark.
  1. Select and highlight Programmable Module Installation. Then highlight the module that was installed and press the check mark.
  1. Follow the on-screen instructions, turn the ignition key to the RUN position and press the check mark.
  1. The WDS retrieves the module data, automatically downloads the data into the new module, and displays Module Configuration Complete.
  1. If the data is not available in the module, the WDS displays a screen stating to contact the As-Built Data Center. Retrieve the data from WWW.FMCDEALER.COM at this time and press the check mark.
  1. Enter the module data (the module address and line are displayed to the left of the 3 entry boxes) and press the check mark.
  1. The WDS downloads the data into the new module and displays Operation Successful — Programming Complete.
  1. Test the module for correct operation.
Using the Worldwide Diagnostic System (WDS) When the Original Body Chassis Electrical Module is Available

  1. Connect the WDS and ID the vehicle as normal.
  1. From the Toolbox icon, select and highlight Module Programming and press the check mark.
  1. Select and highlight Programmable Module Installation.
  1. Follow the on-screen instructions, turn the ignition key to the OFF position, and press the check mark.
  1. Install the new module and press the check mark.
  1. Follow the on-screen instructions, turn the ignition key to the ON position, and press the check mark.
  1. The module configuration is complete.
  1. Test the module for correct operation.
 

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Discussion Starter #7
They sure made this easy, didn't they? :shocked:

The service manager called tody and said it will have to be brought back to the shop, and they will be working simultaneously with the engineers.

Any idea why they made it so difficult to swap a radio out?
 

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My guess would be they (a) can't or didn't read the ENTIRE TSB instructions, or (b) they are complete morons. Take your pick. :D
 

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What dealership are you using? I bought my car from Payton Wright in Grapevine and have real good luck so far (knocking on wood). I have, what sounds like the suspension being loose, kind of rattling noise when I hit bumps. I hesitate taking the car in in fear that something else will get messed up. So far that is the only problem I have had with the car.
 

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Discussion Starter #10
I bought from Towne East in Mesquite, but I get service done at Bob Tomes in McKinney because they are closer, and also I've never had a problem with them. They took care of my front suspension without any problems. I think this one is more a problem with the contractor then with the dealer. Anyway, they called me last night and said they have successfully done one now, and are ready to fix mine. I get it done tomorrow. Wish me luck! :green
 

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OK .. well that does it ... I think I'll just keep my "defective" shaker (since I've only had the bad disc thing maybe 5 times since I got it in Feb)
 

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I've got mine going in tomorrow too. I've had Bad Disc several times, but now the radio just stopped working. It's as if the fuse blew. Screw it, fix it all. The Radio, Gas tank, Popping, etc. I printed out the instructions above just in case. I do live in a small town, and I don't think they see too many 2005's
Plus when I mentioned the popping the guy said.....Popping???
I've had pretty good luck with this dealer so I'll give them the benefit of the doubt.....
I'll try and plant the seed about reprogramming the radio. I am more worried about getting a ding on the car more than anything....
 
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