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This is where I had to send mine:

Ford Motor Company
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121


Only took me 8 months and 10 trips to the dealer to piss me off that much. It was a 2 page letter, single spaced with a lot of detail, dates, problems, etc. I also faxed a copy to the dealer GM as well. They kissed my butt after that one.

Sorry to hear it has come to that - great car, but TOO MANY people from the individual dealerships to the company in general just don't seem to have a clue about who keeps them in business.
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