I have read in these forums over the last 9 months about buyers not satisfied with dealers, service, or just Ford in general. I am going to write a letter about my dissatisfaction with the way I was treated at the dealer and I am wondering who I should address the letter to? Of course I will send a copy to the dealer, but is there somebody directly above the local dealer that would be interested, perhaps a regional rep? I have read that people have not been satisfied with Ford's general customer service department. My complaint has to do with price protection and misinformation given to me by the dealer. Anyone with experience?