We could weld a screwdriver in the cup to use as a shifter and it wouldn't make a bit of difference. I would ask them to prove to me that the shifter is the issue. (We all know it's not what caused the transmission to make noise in 4 out of the 6 gears) It just annoys me that these service writers have no clue about cars. They are basically a scheduler and the bearer of bad news for the technicians
Here's the latest update:
Need some advice on "What you would do" just like the tv show. From the last update (Service advisor called yesterday to tell me that the transmission is on a bench and that I don't have a Ford shifter. Then says if we tear this apart and can't find anything we would have to install a Ford shifter and that I would be responsible for the labor plus the cost of the Ford shifter ($1,400 labor plus shifter). ) Well they tore into the transmission and didn't find anything, tells me I need a throw out bearing. Ummm why didn't that get mentioned prior to talking to me about tearing into the transmission? I would have stopped right there and not have the transmission torn apart had he mentioned it. I had asked for the clutch to be replaced and he asks ( do you want an aftermarket clutch or Ford? (In my head I'm saying you are stressing the fact that I have an aftermarket shifter and you are offering an aftermarket clutch?) I said Ford clutch is fine. Gives me a price of $1,850 which includes the unnecessary tear down of the transmission, if they even tore it down. Never offered a rental which is covered under the warranty, even after they found the throw out bearing which should have been the first thing looked at since the technician said it was a throw out bearing during our ride together.. What would you do? Would you reach out to the general manager? Would you pay the $1,850?
Well I met with the general manager yesterday after work. He will be cutting the pricing down (number of labor hours) apparently it didn't take 10 hours to check out the internals of the transmission. That was cut down to 5, the throw out bearing that's covered under warranty will absorb most of the labor and then the added clutch. Not sure of the final price yet but at least I know it will be less than the quote of $1,850
Update:
Car was ready yesterday, I will be picking it up tomorrow and before I pay the lovely $1,537.50 I will be taking a ride with the general manager to make sure that the noises I heard are gone. Fingers are crossed... wish me luck
Well well well, didn't hear anything yesterday when we went for a ride. Today is a different story. Listen to the first 30 seconds and tell me if you're Mt82 sounds like this. It can be heard outside of the car as well
I'm wondering if any of you with the MT82 transmission have any noises. I have a rotational noise that is heard inside and out of the car. My car was at Ford for 3 weeks and they kept telling me that it was because I don't have a factory Ford shifter. Listen to the video, it's from 1st through 4th gear and not 5th or 6th.
Bump Anyone have a noise like in the video that sounds like a rotational metallic sound? 1st through 4th gear?